Monthly Archives: April 2009

quality center

node not found :: Quality Center

Recently, I was struck with this error “node not found” upon logging into Quality Center, to be exact, 6 times.
Some investigation revealed what caused the error. This occurs when a folder is being deleted, and while the deletion is taking place, someone moves a folder into the folder under deletion.
This causes a corruption in the QC database, and creates, what we call ‘orphan’ records. That is, records that belong to an invalid father or id.
Luckily, I was able to solve the issue, but not before days of lost testing effort, due to the limited information on this issue, on our friend, the inter-web.
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monitoring sitescope

adding multiple sitescope monitors

Ever needed to setup a heap of sitescope monitors? It’s a pain to do it from the front end for each machine over and over and over.
Luckily the back-end of sitescope is very very simple, there are lots of text files, and if you know what you’re looking for, you’ll find it to be a fairly easy task, and not as time consuming as going through the front end.
You will need access to the server that is hosting sitescope, enough access to read/write files, and the ability to restart services.
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